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Referral Process and Criteria

Referrals/consults for prospective Fisher House guests will be made by the patient’s Social Worker Case Manager (SWCM) not the Fisher House management. The referring SWCM must conduct a screening interview with the patient. Once all criteria are satisfactorily met, the SWCM will forward a referral/consult to the Fisher House Manager for processing.

A referral is not a guaranty for a reservation. Prospective guests will be advised by the referring social worker that lodging is provided on a space-available basis only. Unscreened admissions are not permitted at any time.

The Fisher House Manager or their designee will assess the referral, along with lodging availability, and notify the referring SWCM of the lodging status. The referring social worker will be responsible for notifying the requesting patient of the outcome.

Potential Fisher House guests must review and agree to the Fisher House guidelines and regulations as outlined in the Fisher House Welcome Booklet. Guests will be asked to sign registration form acknowledging they understand house guides. The Fisher House agreement must be signed prior to their acceptance as a guest.

Should a referral not meet eligibility requirements for lodging, the referring SWCM will assist the patient and the family with finding other lodging resources.

Should a referral meet eligibility requirements, but the Fisher House has no current vacancies, the approved referral will be placed on a waiting list and reviewed daily. When a suite becomes available, the Fisher House Manager will notify the referring social worker. Priorities and special considerations will be given to the OEF/OIF Polytrauma patients and families.

Eligibility Requirements

The Richmond McGuire Fisher House primarily serves the families of veterans while they are an in-patient at the Richmond McGuire VA Medical Center. The following are the eligibility requirements for staying at the VA Richmond Fisher House:

♦ The Veteran or Active Duty service member must be a current in-patient receiving care at the Richmond McGuire VA Medical Center.
♦ Guests must be medically stable and able to care for themselves and/or family members independently.
♦ Guests must express a willingness to respect the rights of others and to contribute to a supportive and caring environment.
♦ Guests must be willing to abide by all house guidelines and regulations.
♦ Veteran permanent address must be 50 miles or more from the Fisher House.
♦ Minor children are welcome at the Fisher House provided they are supervised by their families at all times.
♦ All potential guests are required to stay a minimal of three or more nights to qualify for lodging at the Fisher House.
♦ Only one room is assigned to each family, with no more than 3 individuals to a room. Occupancy cannot exceed Occupational Safety Health Administration (OSHA) regulations per room.